Payment Policy

At Poundback.com, operated by TMC HEATING & COOLING LLC, we aim to provide a safe, simple, and secure checkout experience for every customer.

Accepted Payment Methods

We accept major secure payment methods available at checkout, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • Other secure payment options shown at checkout

Payment Currency

All prices on Poundback.com are listed and charged in U.S. dollars (USD), unless otherwise stated.

Payment Security

Your payment information is processed securely through trusted third-party payment providers. We do not store your full credit card number or sensitive payment details on our website.

Order Confirmation

After your payment is successfully completed, you will receive an order confirmation email with your order details. Please review this information carefully and contact us immediately if anything is incorrect.

Payment Authorization

By placing an order, you confirm that you are authorized to use the selected payment method and that all billing information provided is accurate and complete.

Failed or Declined Payments

If your payment is declined or cannot be processed, your order may not be completed. Please check your payment details or contact your bank or payment provider for assistance.

Billing Information

Customers are responsible for providing accurate billing and contact information. Incorrect billing details may delay order processing or result in order cancellation.

Taxes and Additional Charges

Applicable taxes, shipping fees, or other charges will be displayed at checkout before you complete your purchase.

Refunds

Approved refunds will be issued back to the original payment method used for the order. Refund processing times may vary depending on your bank or payment provider.

Fraud Prevention

We reserve the right to review, hold, or cancel any order if we suspect unauthorized activity, payment fraud, incorrect billing information, or violation of our store policies.

Contact Us

If you have any questions about payment, billing, or your order, please contact us:

Business Name: TMC HEATING & COOLING LLC
Website: poundback.com
Email: support@poundback.com
Address: 1025 Lone Palm Avenue, Suite 1G, Modesto, California 95351, United States